All installations performed by Tri-County Installations, Inc. (TCI) shall have a one year guarantee on labor and materials used from the date of the completed job. This excludes coverage from one year of usage from the time of completed work. Any merchandise found to be tampered with or removed by anyone other than an authorized representative of TCI will void the installation warranty and indemnify TCI against any and all future claims. TCI will not be held liable for any damage on floor models, scratch and dent, or any opened items. TCI will not be held liable for damage to personal property as a result of malfunctioning or defective installed equipment. All claims made in this instance shall be directed towards the manufacturer of said product or merchandise.